air travel – Don´t have news about my eTA process, ¿what should I do?

I started my eTA process last wednesday and I still don´t know if it has been approved or denied. I haven´t heard anything from the IRCC either, all I got from them was an email that I received that same wednesday, which stated that my process was under review, but I haven´t got any update since then, and it´s almost been a full week.
I don´t know if this is a normal situation due to the global pandemic we are facing right now, if so, ¿is anyone in the same situation as me? ¿Should I ask for an enquiry or fill out their Web Form? Any information will be useful, thank you for reading!!