air travel – Qatar Airways flight ticket doesn’t agree with Qatar Airways website regarding the booking change fee. Which is one right?

I read on a Qatar Airways flight ticket with departure and return dates in spring 2021:

Endorsements: /C1-4 NON END/CHANG FEE APPLIES. VALID ON QR ONLY -BG QR

which from understanding means there is a booking change fee.

However, https://www.qatarairways.com/en/travel-with-confidence.html (mirror) states (the statement was already present at the time of the initial booking):

For all travel completed by 31 May 2022, rebooking fees will be waived if reservations are amended more than 1 hour prior to departure.

This seems contradictory to me on whether there is a booking change fee. Is it contradictory? If so, which source prevails, and if not, is there a booking change fee?


I tried to contact Qatar Airways but (‪888-777-2827‬) to nobody is picking up the phone after waiting 1.5 hours. The Qatar Airways webpage to change the booking doesn’t indicate whether there is a booking change fee.