android – Why does my bank keep logging me out almost immediately after I log in?


This weird problem (that I don’t even know how to google in a meaningful way) started about three weeks ago:

  • Whenever I log in into my bank account, it quickly logs me out saying something along the lines of “Your session has expired” (or nothing at all). Sometimes it happens after 20 seconds sometimes immediately.

  • Same with my other bank.

  • Same with my brokerage account.

  • Google makes me solve their captcha seven times a day in order to use their search engine, but luckily it doesn’t kick me out of my Gmail account.

My only source of internet at home is via my phone (I have a contract with unlimited data) so I suspect the problem lies with my mobile operator and not with something on my side, because:

  • The problem persists across all my devices and all browsers.

  • However, the problem completely disappears whenever I’m connected to WiFi (say, at work).

At first, I suspected it might be because of my IP (see this, for example) and indeed, it does change quite frequently, sometimes every day or so, but not that frequently.

I have already contacted my mobile operator, they asked whether I tried switching to 3G in my Android settings (I have) and that was it.

The reason I’m asking you, a security community, is that the problem is most acute with websites that demand high security measures (banks, brokers). So I thought maybe you could help me with identifying its cause since one of the security measures the banks employ is cleaning red flagging this cause.