Just as you need more than a few chefs for a successful restaurant, you need more than just someone who knows how to repair a server to run a reliable server management company.
The biggest difference between just one technical and one full-service server management company is reliability, reliability and reliability. Last year, nearly a dozen one-man companies selling server management have disappeared overnight and disrupted their customers.
We were in business for 15+ years We only offer server management. When you go to sleep, you can be sure that we are here when you wake up.
We are based in New Jersey and have 15 full time employees. We support more than 3,000 servers per month.
We are a member of the New Jersey Chamber of Commerce and the New Jersey Better Business Bureau and authorized cPanel partner.
All in all, we are the server with the oldest and largest server management.
We have no term contracts and even offer a 30-day money back guarantee.
Quite simply: you have nothing to lose and we have nothing to gain if our service is not top notch!
* 24/7/365 US-founded Technical support
* 24/7/365 Server monitoring (5-minute intervals)
* Guaranteed 15-minute answer On surveillance alerts
* Within 6 hours warranty on the ticket response time
statistical, Most tickets will be answered in less than an hour
* Within 24 hours for the dissolution time guarantee
statistical, Most tickets will be resolved in less than 3 hours
* UNLIMITED Admin working time – UNLIMITED Tickets, all for only $ 29 / month!
What is included?
* Backend server software upgrades
Kernel, Apache, PHP, Exim, cPanel, etc.
* Technical problems with WHM / cPanel
Updates, patches, optimizations, setup, configuration, etc.
* Third-party software installation
Fantastico, RVSkin, Ruby on Rails, Zend Optimizer, GD, ImageMagick, etc.
* First server setup
If you have a new server, we will rebuild the server from scratch to prepare it for your use!
* Server Backup Recovery
If your server requires recovery, we will restore all your backups and return your server to normal.
* Disaster Recovery and Hack Recovery
If your server crashes or gets hacked, we'll investigate the cause and rebuild your system using backups.
* Server Migration
If you move accounts from one server to another, we will migrate them for you from the old server to the new server.
* System security, optimization and hardening
This procedure includes:
* Backing up and updating the SSH server
* CSF firewall
* Anti-DoS configuration
* Brute force detection (BFD)
* Installation of the protocol analysis software
* System Integrity Monitor (SIM)
* System Priority (SPRI)
* Secure and optimize Apache (HTTP)
* MySQL optimization
* host.conf hardening
* nsswitch.conf change
* sysctl.conf hardening
* FTP hardening
* Remove unused software
* Remove old logs
* Shell Fork Bomb / Memory Hog Protection
* Root Login Email Notification & Logging
* My tip
* TMP Directory Hardening (/ tmp, / var / tmp, / dev / shm)
* Password scanner
* File Manager
* Firewall Admin
, , , , and more!
Where do I register?
Ready for registration?
To log in securely today, visit: https://www.platinumservermanagement.com/signup.html
We accept PayPal, Visa, MasterCard, American Express and Discover!
Now also available! Private label reseller program
Do you sell or sell dedicated cPanel servers and you want them to be managed?
With the PSM reseller program, you can resell our services under your own brand! Perfect for selling fully managed server without work! We offer our customers access to our state-of-the-art help desk with our service and our staff. The difference: We are branded with your name, your domain and your company logo!
Only $ 19 per month per server – Same features, same service, same results as our regular packages!
Ask? Contact us!
In our FAQs you will find answers to frequently asked questions.
Toll-free phone number: 1-877-898-1423
Sales e-mail: firstname.lastname@example.org
frequently asked Questions
How can I be sure that you are trustworthy?
Do you support complex technical problems as well as simple technical problems?
Our system administrators are able to solve all technical problems regardless of their complexity. Of course, complex technical issues can take longer than simple technical problems. However, we support both simple and complex technical problems.
Do you offer one-time services?
No, but since we have no term contracts, you can only sign up for a month. Our price for the entire month is probably cheaper than the one-time service of each competitor or the hourly rate.
I like what you have to offer, but how do I know it really is?
If you look at it that way, we offer a 100% unconditional 30-day money-back guarantee, no setup fee, no contract, no hidden fees. we have nothing to gain and you have nothing to lose if our service is not top notch!
How should I know when a newer version of the security or backend software will be released?
In our customer login we have a news section. In this section we publish all the updates that have been published and give you the option to request them or not. We also send an e-mail to our customers when a new post is created in this area. Nevertheless, we recommend that all customers regularly open a ticket at least once a month and check the system's log files and directories for updates. We then tell you our recommendations on what should or should not be improved, and you can make your informed decision. You do not need server knowledge or server experience for this. It's so easy to periodically open a ticket that prompts you to update your software. We'll do the rest.
How long does a response to a ticket take?
Statistically, most tickets are answered within 1 hour and resolved within 3 hours. The truth, however, is that this question has no simple answer. A solution for a ticket depends mainly on the complexity and urgency of the ticket. Some tickets are displayed within a few minutes and others within a few hours.
Do you offer a probationary period?
Currently, we do not offer trial periods, as we offer a 100%, full money back guarantee for the first 30 days of the service. If you are not completely satisfied, just ask for a refund within the first 30 days of service and we will do so.
Will my data be kept secure?
Absolutely yes. All server information and passwords are encrypted and transmitted via our Secure Server SSL. Passwords and related sensitive data are never sent by email. All information provided to us is visible by our technicians only when needed. You only see the login of the server you are opening the ticket for, you can not see it at any other time, or browse our login information database. Most importantly, we use all proprietary custom help desk software built in-house. We do not use a freeware / premade help desk that is available to the public like most other server management companies. Using proprietary, custom help desk software that no one in the world ever does increases security significantly as hackers do not receive a copy of the help desk software to analyze the source code for vulnerabilities or to test for vulnerabilities.
Are there catches, hidden fees, contracts or setup fees?
No, no, no and no.
If you have any questions, please contact us directly by phone or e-mail.
Please do not answer here, as sales reps do not have access here.