One of my app in playstore getting to much crash report after last update and that’s affect my users and receive negative reviews.
I don’t know exactly what is the problem, we have test app before update, it’s work perfectly but after update return to much crash report.
I added things in my last update is listed below:
- Firebase cloud messaging
- Firebase crashlytics
- Firebase Analytics
- Unity In-App-Review with google play core library
Crash Report from Firebase : Over 60% crashes in Samsung Devices with OS Version is 11
Fatal Exception: java.lang.Error: FATAL EXCEPTION (main)
Unity version : 2020.1.0f1
Device model : samsung SM-M215F
Device fingerprint: samsung/m21nnxx/m21:11/RP1A.200720.012/M215FXXU2BUAC:user/release-keys
Build Type : Release
Scripting Backend : IL2CPP
ABI : arm64-v8a
Strip Engine Code : true
Caused by java.lang.Error: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Version '2020.1.0f1 (2ab9c4179772)', Build type 'Release', Scripting Backend 'il2cpp', CPU 'arm64-v8a'
Build fingerprint: 'samsung/m21nnxx/m21:11/RP1A.200720.012/M215FXXU2BUAC:user/release-keys'
Revision: '5'
ABI: 'arm64'
Timestamp: 2021-03-31 23:07:06+0530
pid: 11617, tid: 15595, name: Thread-49 >>> com.wisdomlogix.braingames.logic.tricky.iqpuzzles <<<
uid: 10465
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0xb1
Cause: null pointer dereference
x0 0000000000000000 x1 0000000000000000 x2 0000000000000001 x3 0000000000000055
x4 0000000000000021 x5 0000000000000048 x6 000000772fdc6000 x7 0000000022e21428
x8 0000000000000001 x9 84970e67a1f1f80b x10 0000000000000001 x11 0000000000000000
x12 000000738aee3a10 x13 000000000000004d x14 0000000000000000 x15 ffffffffffffffff
x16 000000741d7a6958 x17 000000772d57c6cc x18 00000000c1f5bc1c x19 000000741d7cfdd0
x20 000000772cbc2050 x21 000000741d7cfe78 x22 0000000000000016 x23 000000741d7bef50
x24 0000000000000010 x25 0000000000000018 x26 0000000000000018 x27 000000741d7c0786
x28 0000000000000018 x29 0000000000003234
sp 000000738aee5470 lr 000000741cdff554 pc 000000741cdff59c
backtrace:
#00 pc 000000000056b59c /data/app/~~iTo1see4EGRXwbnqzGSoDg==/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-zkf1B4LmdzyJxpAdRPUc8g==/split_config.arm64_v8a.apk (BuildId: 045da76a104c66949e025aaee3cc85fc9afc07d0)
#01 pc 000000000056b13c /data/app/~~iTo1see4EGRXwbnqzGSoDg==/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-zkf1B4LmdzyJxpAdRPUc8g==/split_config.arm64_v8a.apk (BuildId: 045da76a104c66949e025aaee3cc85fc9afc07d0)
#02 pc 000000000056b08c /data/app/~~iTo1see4EGRXwbnqzGSoDg==/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-zkf1B4LmdzyJxpAdRPUc8g==/split_config.arm64_v8a.apk (BuildId: 045da76a104c66949e025aaee3cc85fc9afc07d0)
#03 pc 0000000000152ce8 /data/app/~~iTo1see4EGRXwbnqzGSoDg==/com.wisdomlogix.braingames<truncated: 3084 chars>
at split_config.0x56b59c()
at split_config.0x56b13c()
at split_config.0x56b08c()
at split_config.0x152ce8()
at split_config.0x23f4b4()
at split_config.0x1711ec()
at split_config.0x19ebd0()
at split_config.0x1a02e4()
at split_config.0x2c6e2c()
at split_config.0x2bdcd0()
at split_config.0x2be2c8()
at split_config.0x1e9db8()
at split_config.0x1eb7e8()
at split_config.0x1eb634()
at split_config.0x1eb5a0()
at split_config.0x251d3c()
at libc.__pthread_start(void*)(__pthread_start:64)
at libc.__start_thread(__start_thread:64)```
Crash Report 2nd :
Fatal Exception: java.lang.Error: FATAL EXCEPTION (main)
Unity version : 2020.1.0f1
Device model : samsung SGH-M919N
Device fingerprint: samsung/jflteMetroPCS/jflteMetroPCS:4.4.4/KTU84P/M919NUVUFOH3:user/release-keys
Build Type : Release
Scripting Backend : IL2CPP
ABI : armeabi-v7a
Strip Engine Code : true
Caused by java.lang.Error: *** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
Version '2020.1.0f1 (2ab9c4179772)', Build type 'Release', Scripting Backend 'il2cpp', CPU 'armeabi-v7a'
Build fingerprint: 'samsung/jflteMetroPCS/jflteMetroPCS:4.4.4/KTU84P/M919NUVUFOH3:user/release-keys'
Revision: '10'
ABI: 'arm'
Timestamp: 2021-03-31 19:27:53-0400
pid: 28387, tid: 28478, name: Loading.Preload >>> com.wisdomlogix.braingames.logic.tricky.iqpuzzles <<<
uid: 10235
signal 6 (SIGABRT), code -6 (SI_TKILL), fault addr --------
r0 00000000 r1 00006f3e r2 00000006 r3 00000000
r4 00000006 r5 00000016 r6 00006f3e r7 0000010c
r8 00000000 r9 85f64e70 r10 00000000 r11 00db6800
ip 40163394 sp 83372498 lr 4012819d pc 40137144
backtrace:
#00 pc 00022144 /system/lib/libc.so (tgkill+12)
#01 pc 00013199 /system/lib/libc.so (pthread_kill+48)
#02 pc 000133ad /system/lib/libc.so (raise+10)
#03 pc 000120e3 /system/lib/libc.so
#04 pc 000219f8 /system/lib/libc.so (__pthread_clone)
#05 pc 00012bc9 /system/lib/libc.so
#06 pc 000120b3 /system/lib/libc.so (__stack_chk_fail+6)
#07 pc 001f9145 /data/app-lib/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-1/libunity.so (BuildId: 6bf71e667176c0a12fc832c04e830c5ae43ef3cd)
#08 pc 001ed627 /data/app-lib/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-1/libunity.so (BuildId: 6bf71e667176c0a12fc832c04e830c5ae43ef3cd)
#09 pc 001ee04b /data/app-lib/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-1/libunity.so (BuildId: 6bf71e667176c0a12fc832c04e830c5ae43ef3cd)
#10 pc 001edda9 /data/app-lib/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-1/libunity.so (BuildId: 6bf71e667176c0a12fc832c04e830c5ae43ef3cd)
#11 pc 000bfdfb /data/app-lib/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-1/libunity.so (BuildId: 6bf71e667176c0a12fc832c04e830c5ae43ef3cd)
#12 pc 00172b2f /data/app-lib/com.wisdomlogix.braingames.logic.tricky.iqpuzzles-1/libunity.so (BuildId: 6bf71e667176c0a12fc832c04e830c5ae43<truncated: 2276 chars>
at libc.tgkill(tgkill:12)
at libc.pthread_kill(pthread_kill:48)
at libc.raise(raise:10)
at libc.0x120e3()
at libc.__pthread_clone(__pthread_clone)
at libc.0x12bc9()
at libc.__stack_chk_fail(__stack_chk_fail:6)
at libunity.0x1f9145()
at libunity.0x1ed627()
at libunity.0x1ee04b()
at libunity.0x1edda9()
at libunity.0xbfdfb()
at libunity.0x172b2f()
at libunity.0x657273()
at libunity.0x13a6bb()
at libunity.0x13a601()
at libunity.0x13a6ef()
at libunity.0x13a901()
at libunity.0x13a8d9()
at libunity.0x1d381b()
at libunity.0x1ccdc7()
at libunity.0x1cced3()
at libunity.0x1337e9()
at libunity.0x134b71()
at libunity.0x134a4d()
at libunity.0x1349e3()
at libunity.0x181413()
at libc.__thread_entry(__thread_entry:72)
at libc.pthread_create(pthread_create:240)
Anybody knows workaround?
Help me with this crash, It’s really appriciate
Thank you in advance
