client – I just need some advice or assistance if possible? I’d really appreciate anyones 2cents on this

I sent BTC from Paxful to an exchange called LAtoken. $36 worth of BTC was sent, nothing major to anyone else but really huge to me. Cope pasted and confirmed address. NO btc arrived almost a day later.
When I check on the blockchain the address says

“This address has transacted 2 times on the Bitcoin blockchain. It has received a total of 0.00022816 BTC ($13.04) and has sent a total of 0.00022816 BTC ($13.04). The current value of this address is 0.00000000 BTC ($0.00).”

The exchange is not answering as well so I’m lost. So frustrated and wondering if the money is lost. I would love to just be sure.

here is the Txhash

9875516de2037143c60ae2bb84d3cf18678c0c906a9c712eddd36e65018f5d6f

here is the address

1J4TJDRuCvTJ9hCL7cXihtAZbM3THVKC6d