Data Recovery – Testdisk does NOT display deleted folders [URGENT]

Coincidentally too shift + del a folder named new from my external hard drive. In my attempt to recover the lost data (which is very valuable to me), and after having worked through most of the previous cases myself, on request from Ubuntu,

resort to intelligent use testdisk Recovery Program. Follow the instructions, enter the advanced option and select the displayed list option.

Phase 1

Select the directory where the folder named "new" was deleted.

Here all deleted files / folders are highlighted.

Phase 2

In my case it is not displayed.

All help appreciated!

Yours sincerely

Note: The external hard disk has been mounted and no system reboot has been performed.