drivers – /dev/hidraw device not showing up for USB HID device, dmesg: device has no listeners

I have this USB Spectrometer that I’d like to get working on Red Pitaya, a single board computer-based. When plugging it in no device appears in /dev/hidraw* and dmesg says: device has no listeners, quitting. I have seen somewhere that CONFIG_USB_HIDDEV needs to be enabled in the Kernel. Any idea how to verify/change that?

I did apt-get update/upgrade and apt-get install libhidapi-hidraw0, which was not installed

Any pointers are greatly appreciated
Thanks!!

System specs:

root@rp-f046c0:~# uname -a
Linux rp-f046c0 4.9.0-xilinx #1 SMP PREEMPT Wed Nov 4 06:50:41 UTC 2020 armv7l armv7l armv7l GNU/Linux

root@rp-f046c0:~# lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description:    Ubuntu 16.04.7 LTS
Release:        16.04
Codename:       xenial

dmesg:

(    2.691135) usb 1-1.1.1: new full-speed USB device number 4 using ci_hdrc
(    2.855898) hid-generic 0003:E220:0100.0001: device has no listeners, quitting

lsusb -v -s 4

Bus 001 Device 004: ID e220:0100
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0xe220
  idProduct          0x0100
  bcdDevice            2.00
  iManufacturer           1 ASEQ Instruments
  iProduct                2 Spectrometer
  iSerial                 3 ASQ_SPC1900583
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength           41
    bNumInterfaces          1
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xe0
      Self Powered
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass         3 Human Interface Device
      bInterfaceSubClass      0 No Subclass
      bInterfaceProtocol      0 None
      iInterface              0
        HID Device Descriptor:
          bLength                 9
          bDescriptorType        33
          bcdHID               1.11
          bCountryCode            0 Not supported
          bNumDescriptors         1
          bDescriptorType        34 Report
          wDescriptorLength      34
         Report Descriptors:
           ** UNAVAILABLE **
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               1
Device Status:     0xff01
  Self Powered

udevadm info /dev/bus/usb/001/004

P: /devices/soc0/amba/e0002000.usb/ci_hdrc.0/usb1/1-1/1-1.1/1-1.1.1
N: bus/usb/001/004
E: BUSNUM=001
E: DEVNAME=/dev/bus/usb/001/004
E: DEVNUM=004
E: DEVPATH=/devices/soc0/amba/e0002000.usb/ci_hdrc.0/usb1/1-1/1-1.1/1-1.1.1
E: DEVTYPE=usb_device
E: DRIVER=usb
E: ID_BUS=usb
E: ID_MODEL=Spectrometer
E: ID_MODEL_ENC=Spectrometer
E: ID_MODEL_ID=0100
E: ID_REVISION=0200
E: ID_SERIAL=ASEQ_Instruments_Spectrometer_ASQ_SPC1900583
E: ID_SERIAL_SHORT=ASQ_SPC1900583
E: ID_USB_INTERFACES=:030000:
E: ID_VENDOR=ASEQ_Instruments
E: ID_VENDOR_ENC=ASEQx20Instruments
E: ID_VENDOR_ID=e220
E: MAJOR=189
E: MINOR=3
E: PRODUCT=e220/100/200
E: SUBSYSTEM=usb
E: TYPE=0/0/0
E: USEC_INITIALIZED=3916807