My order was rejected because I used vpn when ordering !

Quote Originally Posted by Saintj
View Post
Is this normal? I tried to order a small vps but my order was rejected just because I was using a vpn. I was asked to disconnect and use my own ip


Yes, this is completely normal. Providers usually have fraud detection in place to protect themselves from any potential fraud.

Is the rejection automatic? Usually, you can just contact the provider via ticket and get this resolved.

If the provider wanted to keep a record of your IP, well… You will have to use your original IP then.