networking – Network:1 UNCLAIMED – Ask Ubuntu

Just purchased and installed a brand new Intex X520-10G-2S-X8 Dual Port SFP+ Adapter.
Ubuntu 20.04 not initializing the 2nd port. Showing ‘UNCLAIMED’. Updated to the latest kernel and tried the steps outlined in this question e1000e error -5 and UNCLAIMED network interface after installing ubuntu newly
Still unable to initialize the 2nd port.

sudo lshw -C network
  *-network:0 DISABLED
       description: Ethernet interface
       product: 82599ES 10-Gigabit SFI/SFP+ Network Connection
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:0b:00.0
       logical name: enp11s0f0
       version: 01
       serial: 80:61:5f:0a:38:16
       capacity: 10Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress vpd bus_master cap_list rom ethernet physical fibre 10000bt-fd
       configuration: autonegotiation=off broadcast=yes driver=ixgbe driverversion=5.11.12-051112-generic firmware=0x800003df, 1.2898.0 latency=0 link=no multicast=yes
       resources: irq:26 memory:ee300000-ee37ffff ioport:d000(size=32) memory:ee380000-ee3fffff
  *-network:1 UNCLAIMED
       description: Ethernet controller
       product: 82599ES 10-Gigabit SFI/SFP+ Network Connection
       vendor: Intel Corporation
       physical id: 0.1
       bus info: pci@0000:0b:00.1
       version: 01
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress vpd cap_list
       configuration: latency=0
       resources: ioport:d020(size=32)
sudo dmesg | grep ixgbe
(   12.796254) ixgbe: Intel(R) 10 Gigabit PCI Express Network Driver
(   12.916621) ixgbe: Copyright (c) 1999-2016 Intel Corporation.
(   13.280656) ixgbe 0000:0b:00.0: Failed to allocate MSI-X interrupts. Err: -12
(   13.437447) ixgbe 0000:0b:00.0: Disabling SR-IOV support
(   13.685802) ixgbe 0000:0b:00.0: Disabling RSS support
(   14.025948) ixgbe 0000:0b:00.0: Multiqueue Disabled: Rx Queue count = 1, Tx Queue count = 1 XDP Queue count = 0
(   14.367566) ixgbe 0000:0b:00.0: 8.000 Gb/s available PCIe bandwidth, limited by 2.5 GT/s PCIe x4 link at 0000:00:08.0 (capable of 32.000 Gb/s with 5.0 GT/s PCIe x8 link)
(   14.728778) ixgbe 0000:0b:00.0: MAC: 2, PHY: 14, SFP+: 3, PBA No: FFFFFF-0FF
(   14.914401) ixgbe 0000:0b:00.0: 80:61:5f:0a:38:16
(   15.203035) ixgbe 0000:0b:00.0: Intel(R) 10 Gigabit Network Connection
(   15.398730) libphy: ixgbe-mdio: probed
(   15.597657) ixgbe: probe of 0000:0b:00.1 failed with error -5
(   16.106850) ixgbe 0000:0b:00.0 enp11s0f0: renamed from eth0

Only a single port is showing available ‘enp11s0f0’

ip link show
1: lo: <LOOPBACK,UP,LOWER_UP> mtu 65536 qdisc noqueue state UNKNOWN mode DEFAULT group default qlen 1000
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
2: eno1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq state UP mode DEFAULT group default qlen 1000
    link/ether 00:22:19:61:63:30 brd ff:ff:ff:ff:ff:ff
    altname enp4s0
3: eno2: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc mq state DOWN mode DEFAULT group default qlen 1000
    link/ether 00:22:19:61:63:32 brd ff:ff:ff:ff:ff:ff
    altname enp6s0
4: enp11s0f0: <BROADCAST,MULTICAST> mtu 1500 qdisc noop state DOWN mode DEFAULT group default qlen 1000
    link/ether 80:61:5f:0a:38:16 brd ff:ff:ff:ff:ff:ff

Should have just been plug and play?