I purchased a Reolink NVR system which includes 4 cameras for a rental property far from home.
I have internet at the property which the system is hooked up to, and I’m able to access the camera stream when I’m at the property in the network 100% of the time.
The problem is when I want to view the cameras when outside of the network (my home, on the road, across the ocean). It doesn’t always work, maybe 1/20 times that I’ve tried.
I tried contacting customer support to help me set it up, but their assistance is a joke, and through email only.
I’m guessing the problem lies in a setting on the router.
According to this link, I don’t need to forward ports on the router since I have UID enabled, so long as the router allows connection via any UDP ports. I have a Netgear C3700 router. I don’t see any mention of UDP ports on its interface.
I also tried to port forward ports 80(HTTP), Media server (9000), and RTMP (1935) to the NVR (192.168.0.100)
Currently, the set up:
NVR: (static) 192.168.0.100
and 4 cameras:
172.16.25.2:9000 (hooked up to NVR)
172.16.25.3:9000 (hooked up to NVR)
172.16.25.4:9000 (hooked up to NVR)
18.104.22.168:9000 (hooked up to a secondary router, and that router to NVR)
Any ideas what I can do?