I’ve just received a new laptop for work and am having issues with opening Word, Excel, etc. items that are within the OneDrive directory.
They get stuck on this ‘Processing’ screen when loading a file that resides within the OneDrive folder:
I can open documents that are not within the OneDrive folder without any issue.
The issue is described here and I have run ‘%localappdata%MicrosoftOneDriveonedrive.exe /reset’ as described here.
This fix didn’t work, so I:
- Copied all of my files to a safe location
- Uninstalled OneDrive
- Deleted all the items under the OneDrive directory
- Renamed ‘C:UsersparicharAppDataLocalOneDrive’ to ‘C:UsersparicharAppDataLocalOneDrive-Old’
- Restarted my PC
- Re-installed OneDrive
This didn’t resolve the issue.
- Ran a full online repair on Office (followed by a reboot)
This also didn’t resolve the issue
I then disabled Office File Collaboration as described here. This did resolve the issue, but I would prefer to have this functionality enabled.
How can I resolve the Office/OneDrive issue, whilst having Office File Collaboration enabled?