Standard Visitor Visa – get a Gerry passport, but I have no pickup call

Did you experience delays when being called by Passport collection points? I received an e-mail from UKVI Abu Dhabi on Thursday, 10 January 2019, that my application was issued. On January 11, 2019, I received a confirmation message that we received your edited application from Gerry & # 39; s.

I was hoping for a phone call on Friday, but did not get one, and now it's almost two hours to Gerry Office times, and I have no call. When I call them, they give a generic answer that we can not track your application. You have to wait for the call.

Let me know if this is common.

Many Thanks!