USB and Bluetooth stops working + failed suspend – Ubuntu 20.04 on Dell Latitude 5490

I’ve been having the problems with my laptop ever since upgrading to 20.04 (from 19.10). I am uncertain whether these issues are related, but I’ve chosen to create one post in case there is a connection as some post seem to indicate they might be. These are the problems:

  1. Suspend fails occasionally
  2. USB ports and Bluetooth suddenly stops working
  3. Bluetooth device disconnects from headset

Regarding the first issue: According to the link in this answer, suspend problems is related to the Intel i7 Kaby Lake integrated graphics and kernel versions after 5.1. I applied the kernel parameters intel_idle.max_cstate=1 i915.enable_dc=0 to /etc/sysconfig/grub as described. While this fix seem to have reduced the suspend fail rate somewhat, it does not remove the issue. From what I can tell, suspend still fails when certain programs are running. For example, suspend seemingly fails every time when either the Evolution email client or Steam is running.

The second and third issues involves external hardware connected to the laptop. I have a Logi MX Ergo trackball mouse connected through a USB transmitter and Bluetooth, an external screen and webcam connected through a Dell DisplayLink D6000 docking station, and a Sennheiser noise-cancelling headset connected through Bluetooth.

The mouse works for the most part without problems when connected through USB transmitter or Bluetooth. The docking station has been troublesome from the start, but upgrading to 20.04 has made it worse: The external screen will sporadically disconnect for for a few seconds, before image returns. Sometimes the screen image will freeze and all external USB and Bluetooth devices are disconnected. When this happens, only the integrated screen and mouse pad will work. Only rebooting will get external devices working again. As stated above, the headset will not connect to Bluetooth after upgrading. The following error messages were printed during my last reboot after the USB and BLuetooth devices failed:

enter image description here

Seemingly these issues are related to the docking station, and seem to occur more often after suspend, thoug I have no idea whether they are related. Any ideas what may be causing the problem and how it can be resolved?

Below I’ve listed details of system configuration that may be relevant:

  Kernel: 5.4.0-52-generic x86_64 bits: 64 
  Desktop: Gnome 3.36.4 
  Distro: Ubuntu 20.04.1 LTS (Focal Fossa) 
  Type: Laptop System: Dell product: Latitude 5490 v: N/A 
  Mobo: Dell model: 0JKMV8 v: A00 
  UEFI: Dell v: 1.14.0 date: 07/15/2020 
  Quad Core: Intel Core i7-8650U type: MT MCP speed: 800 MHz 
  min/max: 400/4200 MHz 
  Device-1: Intel UHD Graphics 620 driver: i915 v: kernel 
  Device-2: NVIDIA GM108M (GeForce MX130) driver: nvidia v: 455.23.04 
  Display: x11 server: X.Org 1.20.8 driver: modesetting,nouveau,nvidia 
  unloaded: fbdev,vesa resolution: 3440x1440~60Hz 
  OpenGL: renderer: GeForce MX130/PCIe/SSE2 v: 4.6.0 NVIDIA 455.23.04 
  Hub: 1-0:1 info: Full speed (or root) Hub ports: 12 rev: 2.0 
  Hub: 1-1:6 info: Genesys Logic 4-port hub ports: 4 rev: 2.1 
  Hub: 1-1.2:7 info: Genesys Logic 4-port hub ports: 4 rev: 2.1 
  Device-1: 1-1.2.2:9 info: Dell USB Receiver type: Keyboard rev: 2.0 
  Hub: 1-1.3:8 info: Genesys Logic Hub ports: 4 rev: 2.0 
  Device-2: 1-1.3.1:11 info: Bizlink USB2.1 Hub type: HID rev: 2.0 
  Device-3: 1-1.4:10 info: Logitech type: Mass Storage rev: 2.0 
  Device-4: 1-2:2 info: Logitech Unifying Receiver type: Keyboard,Mouse,HID 
  rev: 2.0 
  Device-5: 1-5:3 info: Sunplus Innovation Integrated_Webcam_HD type: Video 
  rev: 2.0 
  Device-6: 1-7:4 info: Intel type: Bluetooth rev: 2.0 
  Device-7: 1-8:5 info: Raydium Raydium Touch System type: HID rev: 2.0 
  Hub: 2-0:1 info: Full speed (or root) Hub ports: 6 rev: 3.0 
  Hub: 2-1:2 info: Genesys Logic USB3.1 Hub ports: 4 rev: 3.1 
  Device-8: 2-1.1:4 info: DisplayLink USB3.1 Hub type: <vendor specific> 
  rev: 3.2 
  Hub: 2-1.2:3 info: Genesys Logic ports: 4 rev: 3.1 

WLAN – Dell Vostro 5490 no WIFI in Ubuntu 04/18

Please note the following:

[    3.205709] iwlwifi 0000:00:14.3: Failed to start RT ucode: -110 
[    3.205711] iwlwifi 0000:00:14.3: Firmware not running - cannot dump error 
[    3.217939] iwlwifi 0000:00:14.3: Failed to run INIT ucode:-110

There are several bug reports that refer to this order. The first to suggest a fix is ​​the following: It is suggested to rename the loaded firmware file. Please try:

sudo rmmod iwlmvm
sudo rmmod iwlwifi
sudo cp /lib/firmware/iwlwifi-Qu-b0-jf-b0-48.ucode.bak
sudo cp /lib/firmware/iwlwifi-QuZ-a0-jf-b0-48.ucode /lib/firmware/iwlwifi-Qu-b0-jf-b0-48.ucode
sudo modprobe iwlwifi

If this is ineffective, reset the renaming:

sudo rmmod iwlmvm
sudo rmmod iwlwifi
sudo cp /lib/firmware/iwlwifi-Qu-b0-jf-b0-48.ucode{,.bak}
sudo cp /lib/firmware/iwlwifi-Qu-a0-jf-b0-48.ucode.bak /lib/firmware/iwlwifi-Quz-b0-jf-b0-48.ucode
sudo modprobe iwlwifi

Try the solution here:

Download all deb files to your desktop. Then install it with:

cd ~/Desktop
sudo dpkg -i linux*.deb


Ubuntu 19.10 freezes on Dell Vostro 14 5490

I currently have a Dell Vostro 14 5490. I used Ubuntu 18.04 LTS, but a lot of my hardware is not supported in this version. So I chose Ubuntu 19.10 instead, which works with my hardware (apparently with the exception of my graphics card or something).

My problem is that when I start Ubuntu 19.10, I can use it, but after a short time (about 10 seconds) the operation of the operating system mostly freezes. Specifically, I can move my mouse and when I type on my keyboard it lights up, but I can't click anything and when I hover over things they are not highlighted.

It can also be worth noting that I am booting from a "try ubuntu" option when I have installed the ISO file with Rufus on a USB drive. That too does works well when I start it in safe graphics mode. This gives the impression that something is wrong with the interface between Ubuntu 19.10 and my GPU. Thanks for any help in advance!