Sorry if this is an inappropriate question for SU. It just seems to be my only option.
I set up an IPv6 tunnel with HE.net about a year ago, and technical support was reasonably helpful, but I do not seem to have the ability to create an account to access the forums.
Normally, I would say "very helpful," because when I ask the technical support questions, I get answers. Except this one. When it comes to access to the forum, I'm completely ignored. No answers or just answers to other questions I asked in the email.
I even passed the IPV6 Sage certification and got the T-shirt. No, that was not it.
At some point, I even found out what the URL would be to get to the account creation page and got an error that it was not available.
People seem to create and post accounts there.
Any idea what's going on with the cone of silence?