ROJUG – INSOURCED WEB HOSTING SUPPORT
WHY OUTSOURCE IF YOU CAN INSOURCE?
Unlike traditional outsourced hosting support companies, ROJUG assimilates our professional engineers Your Company, get acquainted with Your Politics and cooperation Your Team members to deliver the highest possible satisfaction Your Customers.
• • Very experienced • •
Our professional engineers are very experienced are in the web hosting industry well equipped with technical support & customer service skills and are able assimilate good in your company.
• • Excellent english • •
Our engineers work in Singapore and Malaysia Mother tongue English and fast write speed. Singapore & Malaysia has one of the highest knowledge of English in the world.
• • NDA protection • •
There are two sets of binding non-disclosure agreements (NDA), the first between ROJUG and our engineers and the second between ROJUG and your company to ensure yours privacy and Business secrets are well protected.
• • Our team is your team • •
Our engineers are Your Team members. You assimilate in Your Company, get acquainted with Your Policies, workflows and internal tools and work together Your Team members.
• • Secure devices • •
Our engineers are equipped with secure workstations with high speed internet. Our corporate VPN connections are fully encrypted and 100% white labeled.
• • Help desk & live chat • •
Depending on your needs and workload, our engineers can handle both help desk and live chat customer support using your existing help desk and live chat software.
• • LAMP environment • •
Our engineers are very experienced with LAMP (Linux, Apache, MySQL, PHP) Environments along with hosting specific environments such as LiteSpeed web server and CloudLinux OS.
• • Hosting control panels • •
Our engineers are very experienced with cPanel / WHM and we will be able to support other hosting control panels such as DirectAdmin also.
• • WordPress experience• •
Our engineers are very experienced with WordPress and we will be able to support other PHP applications such as Joomla and Drupal also.
ENGINEER WITH IMMEDIATE AVAILABILITY
We have a level 2 system administrator ready to provide remote web hosting support through help desk and live chat.
Available hours are: Monday to Friday from 12.30 p.m. to 8.30 a.m. EST / EDT
About the team member: –
- Based in Singapore / Malaysia
- 10+ years of experience
- Excellent english
- Confidentiality agreement (NDA)
Available skills: –
- Linux Apache MySQL PHP (LAMP)
- cPanel / WHM & DirectAdmin
- Strong communication skills
- Proactive and fast learner
- Experience with WordPress, Joomla, Drupal etc.
- Experience with WHMCS
- Advanced web development skills
- Can also handle sales and billing
- Secure workstation with two monitors (Windows 10)
- High speed internet
- Secure VPN connection
Expected payment: –
- $ 1,500 and more (depending on order size)
ARE YOU LOOKING FOR ANOTHER TIMING OR A 24×7 TEAM?
We are also able to source individuals L1 and L2 Technicians at different times or even a 24×7 team (all with Excellent english) at competitive prices.
CONTACT US TODAY!
Feel free to email me via PM or James (at the) rojug.com If you have any questions or any 7 days free trial!