I followed this QA method to adjust the order number on my recent Magento 2.3.1 migration. When ShipWorks downloads the orders, they still start at
The ShipWorks support team has called you back and they are feeling this
order number Field for order numbers and not
increment_id, which is known to be the order number in human language. Once I test the effectiveness of updating the sales_order I'll post a response to the table's auto_increment primary key.