We had a H310 Mini Mono controller in a completely non-ambushing configuration and had it replaced by an H710P controller. The controller is installed in a Dell Poweredge r620 system.
We have 4 drives connected in a non-RAID configuration and the new H710P controller recognizes all physical drives in the PERC configuration utility (Ctrl + R) and they are all listed as READY
However, the Dell BIOS does not list any drives or the PERC controller itself in the UEFI startup settings (F2 -> Bios) screen. When we boot from the USB stick into the Ubuntu installation program, none of the drives are recognized as being present in the system.
The firmware version of the PERC H710P is 21.3.5-0002, which I cannot find out exactly whether it is current or not – should I try to update the firmware?
I'm confused as to why the physical drives are no longer exposed to the system and are only visible in the PERC controller BIOS. This configuration worked with the old card, but might the H710P expect / need to set up virtual drives before making accessible / bootable devices available to the rest of the system?