I've been using an old phone for years since I bought it new the day it came out. It is a Galaxy S6 Edge. Everyone in my family has one too, and they all work great, but mine ages, I think. I'm not sure.
Google Play stopped working on mine about two months ago.
I had three Google Play accounts. The three accounts work fine on all my other devices. My teens sometimes used my cell phone and were involved in Clash of Clans until about a year ago. Since they were spending money on the game, I wanted them to spend their own money and not mine. That's why I set up a Google Play account for each of them in addition to my own.
Everything worked fine for more than three years, but when Google Play stopped working two months ago, a friend of mine, a "techie" at a nearby university, said it was a "problem with multiple accounts" that messed up was brought on the phone and said he could "easily fix" it for me.
Innocent, naive person that I am, I figured he knew what he was talking about since he was a techie and spoke with a lot of confidence. Incidentally, I'm the technology specialist in my family and a programmer in the real world, but unfortunately I couldn't fix it myself. Cell phones, tablets and androids are not my specialty. I was also at the end of my rope. There was an app that I really wanted.
So I gave him my cell phone. Less than ten minutes later, I got nervous and realized that what he was saying might not be entirely reasonable. I started to think I should have asked him what he was up to. I asked what he was doing with it and he literally said, "It's fixed." Haha! Since then, he's been very careful to avoid me, and the smart part of my phone is barely working. The only thing the phone does now is answer calls. Google doesn't work. Ever. I've asked for help in several places and everyone says I need to reset it to factory settings, which may not help. Which brings me to my question.
My husband and I bought new Android phones, but I'm not sure how to get the contacts, memo pad elements, and the like from this broken one. If I use a USB cable or something similar, can I simply save such things from the broken phone to a hard drive and copy them to the new Android phone? Both phones are Samsung Galaxy phones.