I run my own drop shipping business and have had customer service issues lately. 80% of my live chat and email tickets are related to the same questions (where is my order? How much does shipping cost? I want to return my package). I know how important it is to provide excellent customer service, but frankly I don't have time to process all the tickets. It takes me about 5 minutes to take care of everyone. Not a good use of my time.
Does someone else struggle with the same problems …
Support ticket problem
Is it easy to travel to the United States with a one-way ticket?
I come over to help a friend sail his boat from the US mainland to the Caribbean. So I am not sure when and where I will return to the UK.
I have a valid ESTA and travel with a British passport.
Which documents are likely to be requested from customs?
I booked a ticket for future trips but now the price has dropped significantly. Should I cancel because of Corona virus and rebook with voucher?
I want to travel comfortably from Darwin to Sydney. I would be happy to buy another ticket for a free seat next to me.
Do airlines allow a passenger manifest with two similar names? I can't find an airline that guarantees the seats are next to me. How do I book an additional seat for me where the additional seat is guaranteed to be next to my seat?