Ubuntu 20.04.1 LTS – Firefox 80.0.1 error "Profile Missing" – "Your Firefox profile cannot be loaded. it may be missing or inaccessible"

im having error with trying to open my firefox browser on my ubuntu VB and having an error.

ive already tried this two posts Your Firefox profile cannot be loaded. It may be missing or inaccessible and Firefox Profile cannot be loaded and followed the orders.

i also tried to uninstall firefox and re-install it.

this is my first post so im sorry if im inaccurate.