website – What the EMR Advantage patient portal lets patients see, and what it doesn’t let them see

I used to live in Ottawa. At the time, I visited an Appletree Medical Group doctor. The doctor then stored some information in my electronic medical record (“chart”).

This week, my dental-hygiene clinic asked me for some information from my chart.

Today, I logged into the Appletree patient portal, which is really just an instance of the Canadian Health Systems EMR Advantage patient portal. But I couldn’t find the information I was looking for.

Why not?