windows – stopped (err = -3253) iTunes

iTunes error message when downloading music stopped (err = -3253) the network connection was reset.
this message will pop up once or twice before it will download the song. It will eventually download the content, after I’ve cycled through the same error message a couple of times. Been on the phone with apple support for 3+ hours with no success in fixing this annoying error message. Running McAfee anti-virus, disabled McAfee and same error occurs. Any advice, anyone else get this error??? or is it apple being dicks to windows users again…

System Information report written at: 04/01/21 18:37:37
System Name: ###########
(System Summary)

Item Value
OS Name Microsoft Windows 10 Home
Version 10.0.19042 Build 19042
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name #############
System Manufacturer Acer
System Model Predator PH315-53
System Type x64-based PC
System SKU 0000000000000000
Processor Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz, 2592 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date Insyde Corp. V1.06, 2020-08-18
SMBIOS Version 3.2
Embedded Controller Version 1.06
BIOS Mode UEFI
BaseBoard Manufacturer CML
BaseBoard Product QX50_CMS
BaseBoard Version V1.06
Platform Role Mobile
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:Windows
System Directory C:Windowssystem32
Boot Device DeviceHarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = “10.0.19041.844”
User Name #######################
Time Zone Mountain Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.8 GB
Available Physical Memory 10.3 GB
Total Virtual Memory 24.8 GB
Available Virtual Memory 17.8 GB
Page File Space 9.00 GB
Page File C:pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V – VM Monitor Mode Extensions Yes
Hyper-V – Second Level Address Translation Extensions Yes
Hyper-V – Virtualization Enabled in Firmware Yes
Hyper-V – Data Execution Protection Yes