Workflow – E-mail dose does not work Sharepoint 2016

I have configured a virtual SMTP server
and the outgoing mail in the central administration, as shown below

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When I test my SMTP email through a pickup folder, I get it. However, if we receive a notification, I have not received an e-mail

This is managing my user profiles in Central Administration. The business e-mail is empty

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But I'm still emptying the work emails

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When we create alerts or workflow emails, I did not receive emails